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How To's Blog
- How to import a picture with IDpack in the Cloud
- Updated - How to use your ID card Printer for the first time
- How to calibrate your Topaz LCD Signature Pad
- How to Test your Scriptel EasyScript with our Free Signature Pad Tester
- How to print a Technical Test Card with an Evolis Primacy
- How to Turn off Standby mode for the Evolis Zenius or Primacy printer
- How to open the Evolis Primacy side panels
- How to adjust the brightness or contrast on your Scriptel LCD tablet screen?
- How to Calibrate your Zebra ZXP 1 or ZXP 3 Series Printer Sensors
- How to Calibrate your Evolis Primacy Sensors
- How to Disable the Pre-Feed Card on Value Line and ZXP Series Printers
- How to Replace an Evolis Print Head
- How to use IDpack to display prices in retail or food store
- How to print Doubled-Sided with an Evolis Primacy Duplex
Latest Videos
- New Video for the Datalogic Memor 20 Full Touch PDA, Wi-Fi, 2D Imager, Android
- New Video for Topaz SigLite 1x5 - USB
- HID Fargo - 1326 ProxCard II Cards - Clamshell - Video
- Magicard 600 - Single or Dual Sided - USB, Ethernet and Wi-Fi
- Evolis S10212 Primacy Lamination Module CLM
- VALCam 9000-628 Flash and Zoom Camera with USB
- Zebra ZC10L Large-Format Card with IDpack Business 9.2
- ID TECH Shuttle Two-Track Mobile MagStripe Reader Preview
- Zebra ZC10L Media Kit - 105999-10L
- Datacard YMCKT-KT Full-Color Ribbon Kit - 300 prints - 534000-006
- Zebra ZXP Series 9 Retransfert Card Printer
- Zebra ZXP Series 1 Card Printer ZXP1 ID card Printer
- HID 5021 CL OMNIKEY USB Contactless Reader R50210218-DB
- Scriptel ScripTouch Slimline LCD 1x5 USB ST1570 and ST1571
- Zebra 3600 Series Scanner
For IDpack software, Aptika offers full support for all current releases during the evaluation process as well as after registration. Your feedback is essential to our development and support process. The single most effective method of support we provide for our products is to make sure the most recent version is installed on your system. This is especially true if you have recently upgraded your operating system and appear to be having problems.
Technical Support is available Monday to Friday via Phone or E-mail.
Whenever possible, technical support questions are answered on the same day if they are posted before 3:00 PM, or first thing the next day if they are posted after 3:00 PM.
